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Hilton Cologne, Cologne

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From169US$ /night
Check-in
04Dec2024Select date
Check-out
05Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Marzellenstrasse 13-17, Cologne, Germany, 50668

Hilton Cologne is located in the city center, just 110 yards from Cologne Central Station. The hotel features a unique IceBar made from a refrigerated block of ice. It provides easy access to major attractions like Cologne Cathedral and the Romano-Germanic Museum. Guests appreciate amenities such as local and Mediterranean cuisine, making it a notable choice in the heart of the shopping and business district.

Location

Situated in the heart of Cologne, the hotel is a two-minute walk from Central Station and just 20 km from Cologne Bonn Airport. Major attractions, shopping areas, and eateries are within walking distance. The hotel's central location simplifies access to cultural sites like the Cologne Cathedral and Hohenzollern Bridge.

Rooms

The hotel has 296 spacious, air-conditioned rooms equipped with modern amenities. Each unit includes wireless LAN, a minibar, and coffee- or tea-making facilities. Rooms feature elegant desks and premium bedding for added comfort. Certain room types offer a seating area, and children twelve years and under enjoy complimentary breakfast.

Eat & Drink

Dining at Hilton Cologne includes the Konrad Restaurant, which serves a diverse breakfast buffet. The Pigeon Post Bar & Eatery offers lunch, dinner, and unique cocktails with an outdoor terrace in the summer. Guests can enjoy light snacks throughout the day and an extensive whiskey selection at the Lobby Bar & Cafe.

Leisure & Business

The hotel features a Fit & Well Health Club that includes a gym, sauna, and spa area offering massage treatments. Business amenities include a well-equipped business center and 10 meeting rooms that can host events with up to 400 guests. Long check-out hours provide flexibility for travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
3 persons
35 m² 
Bed options:
1 King-size bed
Shower
Heating
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King Room View
Max:
2 persons
25 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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King Room
Max:
2 persons
27 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Cologne400 m
Airports
Koln/Bonn (CGN) 16.7 km
Dusseldorf (DUS) 47.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sauna
  • Steam room
  • Massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Marzellenstrasse 13-17, Cologne, Germany, 50668
Map view
street view
Marzellenstrasse 13-17, Cologne, Germany, 50668
Nearby
Church
Cologne Cathedral
390 m
Square
Domplatte
290 m
Museum
Ludwig Museum
490 m
Museum
Museum of Applied Art Cologne
460 m
Museum
Roman-Germanic Museum
520 m
Church
St. Maria Himmelfahrt
50 m
Domkloster 4
Dom Treasury
230 m
Church
St Ursula
340 m
Fountain
Jan von Werth Fountain
570 m
Boersenplatz 1
Edith Stein
380 m
Museum
Cologne's Municipal Museum
430 m
Restaurants
IceBar Hilton Koln
10 m
Marzellenstr. 13-17
Cafe Reichard
230 m
Unter Fettenhennen 11
Sion am Bahnhof
110 m
Dompropst-Ketzer-Str. 1
Residenz am Dom Alte Post
150 m
An den Dominikanern 8
Poke Makai
110 m
Marzellenstr. 12a Right At The Roundabout
Fortuna Haus
260 m
Andreaskloster 10 Gereonsviertel
Hanse-Stube
230 m
Trankgasse 1

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Convenient location
Room downgrade
Misleading room upgrade offers
7.6/10
Very good
Rooms
7.7
Location
8.5
Service
8.0
Dining
7.4
Guest reviews
7.6/10
based on 21 reviews
4/5 based on 2887 reviews
7.9
7.9/10based on 3988 reviews
#35 of 290 hotels in Cologne based on Tripadvisor
Elizabeth
United Kingdom, May  2024
7.6/10

I found my stay at the hotel to be a mix of positive and negative experiences. The rooms, although a bit worn out, were surprisingly nice, very clean, and quiet, with a spacious bathroom and a great shower. However, the overall ambiance didn't quite match the prestige of the hotel's name. The service, including a lack of porter assistance on arrival but exceptional care during departure, was a bit inconsistent. The location was convenient for exploring the city and close to major attractions; however, it became challenging when sharing morning routines. The dining experience offered a nice spread but lacked attentive staff. Despite some disappointments, the stay was comfortable and enjoyable overall.

Rooms
9.0
The rooms were a bit worn out but surprisingly nice, very clean, and quiet, with a big bathroom and a great shower.
Service
8.0
The staff went out of their way to ensure a comfortable and enjoyable stay, but there were inconsistencies, like no porter on arrival.
Location
7.0
The hotel's location was convenient for exploring the city and near major attractions; however, it posed challenges during busy morning routines.
Dining
7.0
The dining experience offered a nice spread but lacked attentive staff, which detracted from the overall enjoyment.
Facilities
7.0
The hotel's facilities were decent overall, but there is room for improvement in some areas.
Aaron
United Kingdom, May  2024
8.6/10

The hotel offers spacious rooms with tall ceilings and plenty of electrical plugs for easy access to power, just before Christmas, within walking distance to the Cologne train station. The service was kind and helpful, and the staff was friendly. The location is excellent in the center of town, ideal for exploring Old Town, the Cathedral, and other attractions. The dining options had good taste, but not much variety. The facilities provided were superb, with additional essentials available. Prices offered good value for money overall.

Rooms
9.0
The large rooms with tall ceilings provided easy access to multiple electrical plugs for business travelers.
Service
8.0
The service was very kind and the staff friendly, offering various amenities for a comfortable stay.
Location
10.0
The hotel's location is excellent, just around the corner from the main train station and close to shopping, museums, and the cathedral.
Dining
7.0
The dining options, while not very varied, had a good taste, especially the dinner at the hotel restaurant.
Facilities
9.0
The facilities provided were superb, catering well to the guests' needs during their stay.
Marion
United Kingdom, May  2024
6.8/10

My stay at the hotel was a mix of positives and negatives. The rooms were clean but not as spacious as expected, with a great bed and lovely decor. However, the overall look of the hotel seemed tired and in need of a refresh. The service was friendly, although check-in was slow, and luggage assistance was lacking. The location was very convenient, just a short walk to major attractions and transportation hubs. The dining experience offered great food variety, but there were issues with air conditioning and extra charges for breakfast. The facilities were adequate but could use some improvement.

Rooms
7.0
The rooms were clean but not as big or spacious as expected. The bed was great, and the decor was lovely.
Service
6.0
The service was friendly, but check-in was slow with limited staff. Luggage assistance was lacking.
Location
8.0
The hotel's location was very convenient, making it easy to walk to major attractions and transportation hubs.
Dining
7.0
The dining experience offered a great choice of foods, but there were issues with air conditioning and extra charges for breakfast.
Facilities
6.0
The facilities were adequate but could use some improvement.
Jonathan
United Kingdom, April  2024
8.0/10

I had a pleasant stay at the hotel. The rooms were very cozy and spacious, but note that there is an extra charge for certain amenities. The service from the receptionists and concierge was top-notch, making my experience very friendly and helpful. The location is convenient, close to major attractions in Cologne. However, the dining experience may not meet everyone's expectations in terms of speed and pricing for breakfast.

Rooms
8.0
The room near a 'ramp' joining different floor levels was without a ramp. It is very cozy and spacious, but some amenities are only available for an additional fee.
Service
9.0
I found the service overall to be very friendly and helpful, especially from the receptionists and concierge.
Location
9.0
The hotel's location is excellent, being close to most attractions in Cologne and very convenient next to the station and cathedral.
Dining
6.0
During my stay, the dining service was a bit slow, and the price of €27 for breakfast seemed a bit high compared to other continental breakfasts.
Facilities
8.0
The hotel offers various facilities such as room service, dry cleaning, housekeeping, laundry, and pet amenities, adding to the overall convenience of the stay.
Brian
United Kingdom, March  2024
8.6/10

My stay at the hotel was simply amazing! The rooms were very spacious and comfortable, making my whole experience absolutely fantastic. The service was wonderful, despite a small delay in room readiness, and they even surprised me with a beautiful chocolate cake. The location was brilliant, allowing me to walk to all the Christmas markets and major attractions easily. However, the dining experience, while good, did have some minor issues. Overall, a great place to stay.

Rooms
10.0
The rooms were spacious and comfortable.
Service
9.0
The service was wonderful, and I appreciated the gesture with the chocolate cake.
Location
9.0
The hotel's location was brilliant for exploring the city and visiting various attractions.
Dining
7.0
The dining experience was good, but there were some minor issues that impacted my overall enjoyment.
Facilities
8.0
The facilities provided were excellent and added to the overall comfort of my stay.
Ronald
United Kingdom, January  2024
7.8/10

The hotel had a view of the Cathedral if you looked from the proper angle, but the room was next to the lift without a sofa bed or a sky view. The service was extremely professional and friendly, though the gluten-free options were not visible. The location is perfect, just 2 minutes walking distance from the shopping area and major attractions. The dining experience was good, with plenty of choices. The hotel is in a semi-industrial area outside the old town.

Rooms
7.0
The room had a view of the Cathedral from a specific angle.
Service
9.0
The service was extremely professional and friendly.
Location
9.0
The location is perfect, just 2 minutes walking distance from the shopping area and major attractions.
Dining
8.0
The dining experience was good, with plenty of choices.
Facilities
6.0
No in-house movies available.
Timothy
United Kingdom, December  2023
8.0/10

My stay at the hotel was pleasant overall. The rooms, although not as spacious as expected, were equipped with high-quality fittings and kept clean. The service was friendly, despite a slow check-in process. The location, near the cathedral and conveniently close to attractions and amenities, was great. The dining experience was good, with a variety of options, though staff seemed a bit overwhelmed. Overall, a comfortable stay with some room for improvement.

Rooms
8.0
The rooms, although not as big as anticipated, were clean and equipped with high-quality fittings.
Service
7.0
The service was friendly, and they promptly corrected a room mistake. However, the check-in process was slow due to limited staff.
Location
9.0
The hotel's location was very convenient, just a short walk from the cathedral and close to shops and restaurants.
Dining
8.0
The dining experience was good, with a variety of options, but staff appeared stressed at times. Overall, a satisfactory experience.
Facilities
8.0
The hotel facilities were well-maintained and provided necessary amenities for a comfortable stay.
James
United Kingdom, November  2023
8.2/10

I loved the convenient location of the hotel, right beside the train station and close to the city center. The rooms were quite small and noisy, but they were still spacious despite that. The service was top-notch, with attentive staff and a sweet gesture of a chocolate cake delivered to our room. The dining options were varied and satisfying, especially for a weekend morning. Overall, a great spot for both business and leisure travelers in Cologne.

Rooms
7.0
The rooms were small and noisy, but surprisingly spacious.
Service
9.0
The staff was attentive and maintained a high standard of service.
Location
9.0
The location is ideal, just beside the train station and within walking distance of the cathedral and shopping areas.
Dining
8.0
The dining experience was enjoyable with a good variety of options, especially in the morning.
Facilities
8.0
The facilities offered everything we needed during our stay.
Evelyn
United States, October  2023
7.6/10

Staying at the hotel was a mixed experience. The rooms were decent in size and had all the essentials, but not exactly what we had booked, with limited milk provided. The Hilton Hotel price was relatively high. The service was top-notch, especially the security measures put in place initially, but efficient in correcting mistakes made. The location was convenient, although falling short of its 5-star rating due to unexpected room downgrade offers. The dining was good with a stressed staff member during breakfast service.

Rooms
7.0
The rooms were a good size with all the usual complimentary toiletries and tea and coffee making facilities. However, we received only x2 milk satchels.
Service
9.0
The excellent attentive staff were efficient in correcting mistakes and provided a map of all the markets. Very friendly service overall.
Location
7.0
The hotel is very near to the train station and main tourist attractions, within 5 minutes walk of the main train station. However, the room upgrade options were misleading.
Dining
8.0
The dining experience was good overall, with a lovely selection of hot food, pastries, meats, cheeses, and drinks. The staff appeared stressed during breakfast service.
Facilities
7.0
The facilities were satisfactory overall, with room for improvement in some areas.
Friendly staff
Room downgrade
Rebecca
United States, October  2023
7.6/10

I was pleasantly surprised by this hotel. The rooms were spotless and nicely presented, although a bit on the compact side, which wasn't a major issue since we didn't spend much time there during the day. The seal on the doors reassured me of their cleanliness, which I appreciated. The staff, despite some minor hiccups during check-in, were ultimately very kind and helpful. The location was perfect, near various dining options and right by the main train station. While the dining experience had its ups and downs, the overall stay was enjoyable.

Rooms
8.0
The rooms were very clean and well presented. The seal on the doors gave a sense of sterility inside.
Service
7.0
Although some staff weren't very welcoming at first, the majority were helpful, smiling, and kind.
Location
9.0
The hotel's location was brilliant, especially for exploring Cologne on foot and being near the train station.
Dining
7.0
The dining experience was good, with a varied selection, although some staff seemed a bit overwhelmed during busy times.
Facilities
7.0
The hotel had adequate facilities available for guest convenience.
Alex
United Kingdom, September  2023
7.6/10

I had a mixed experience at the hotel. The rooms were spacious, clean, and well-equipped with modern amenities, but they lacked the upscale feeling I was expecting. The bathrooms, however, were bright, large, and stylish. The service was generally good with friendly and helpful staff. The location was central and convenient, close to Cologne Central station and popular attractions. The dining options were tasty and varied, but not exceptional. Overall, the hotel provided a comfortable stay with some room for improvement.

Rooms
7.0
The rooms were spacious and clean, although they had more of a basic feel rather than luxurious. The bathrooms were light, large, and modern.
Service
7.0
The staff was friendly and helpful, providing a decent level of service.
Location
9.0
The hotel's location was ideal, within walking distance of Cologne Central station and surrounded by shops, restaurants, and attractions.
Dining
7.0
The dining experience offered tasty and diverse options, but fell short of being outstanding.
Facilities
8.0
The hotel provided all the necessary amenities for a comfortable stay.
James
United Kingdom, September  2023
7.4/10

My stay at the hotel was a mix of pleasant and underwhelming experiences. The location was fantastic, close to the Dom and central station, but the hotel itself looked a bit old. The service was warm and professional, yet there were some communication issues among the team members. The dining options were good, though the staff seemed stressed during breakfast. Overall, it was a convenient stay with a few drawbacks that impacted the experience.

Rooms
7.0
The rooms are clean and quite big for the price paid. Mine was ready before I arrived, which was a nice touch.
Service
8.0
The service was very warm and wonderful, though I noticed a lack of communication between team members at times.
Location
9.0
The location couldn't be more convenient, just a 2-minute walk from the Dom and the central station.
Dining
7.0
The dining experience was good with a big selection of food. However, the staff appeared stressed during breakfast service.
Facilities
6.0
The facilities were decent, though the hotel overall felt a bit 'looking old'.
convenient location
old-looking
Vic
United Kingdom, July  2023
8.6/10

The hotel's rooms were way smaller and less nice than what is shown in the pictures, but they were clean and had a comfortable chaise lounge and table with 2 chairs. Despite being expensive, the room came equipped with basic amenities like a kettle, glasses/cups, hairdryer, and iron.

Rooms
7.0
The rooms were clean and had a comfortable chaise lounge and table with 2 chairs.
Service
9.0
The service was very friendly and courteous, with staff insisting on swiping the card rather than asking for the pin number. They were extremely helpful and friendly overall.
Location
10.0
The hotel's location was so good that I would stay there again. Right in the center, it is one of the best in the city for tourists, open 24h, and offers a quick stop at the gym.
Dining
8.0
The dining experience was really good with a great choice of foods, although it was excellent, it was a bit too expensive.
Facilities
9.0
The hotel's facilities were convenient and modern.
Edward
United States, July  2023
7.2/10

The hotel had its ups and downs. The rooms were nice but had some issues with the air conditioning and lack of extra amenities. The service was top-notch with attentive and pleasant staff. The location was convenient but fell short of its 5-star rating. The dining experience was good but came at an extra cost. The facilities were standard and dated.

Rooms
7.0
Despite some issues with air conditioning and lack of extra amenities, the rooms were nice.
Service
9.0
The service was exceptional with very pleasant and competent staff who were extremely helpful.
Location
6.0
The location was convenient and within walking distance of key attractions, though it did not meet expectations for a 5-star rating.
Dining
8.0
The dining experience was good with plenty of choices, but the extra cost per person was a downside, especially with kids.
Facilities
6.0
The facilities were very standard and dated.
John
United States, July  2023
7.2/10

Staying at this hotel was a mixed experience. Despite the small rooms with noise from the train station, the view of Kolner Dom was impressive. The service, while maintaining safety standards, lacked communication at times, and the absence of gluten-free options was disappointing for a hotel of this caliber. The location was excellent, close to major attractions but lacked some expected amenities. The dining experience was enjoyable with a good selection, although in-room entertainment options were limited.

Rooms
7.0
The rooms, although small and with noise from the train station, offered a beautiful view of Kolner Dom.
Service
6.0
The service was up to professional standards but lacking gluten-free options and communication between team members.
Location
8.0
The location was truly the highlight, being very close to both the central station and the cathedral. Although convenient, some expected amenities were missing.
Dining
8.0
The dining experience was satisfying, with a good selection of food but lacked in-room entertainment options.
Facilities
7.0
Facilities were adequate but could be improved to enhance the overall stay.
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04Dec2024Select date
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05Dec2024Select date
Rooms and Guests2 Guests, 1 Room